HP printer not connecting to the computer

123.HP.COM PRINTER SETUP AND INSTALL GUIDE

HP Experts in this site help you to check your system, recommending the correct software and driver required to keep your device up-to-date. Follow the step-by-step instructions given by the 123.hp.com/setup for more details.

How to Setup and Installation?

123.hp.com setup and Printer Installation - Select a strategy to recognize your HP printer model, and then follow the instructions displayed on the screen to open the web page.

How to Scan?

The 123 hp com setup scanning method is used to make a digital duplicate of a document or photo, which can be put aside and then used whenever necessary.

How to Copy?

123.hp.com/setup - The Copy menu on the printer's control board enables the clients to choose the number of documents that need to be duplicated on a plain paper.

How to Connect Wireless Printer?

123 hp setup Wireless Printers - Turn On your printer, computer, and the router; make sure that your system is connected with a working remote web connectivity.

How to Setup HP Printer?

Remove the 123 hp printer from the box and unwrap all the packing covers and tapes on the printer and underneath the scanner lid, paper tray and the ink cartridge slots. Unwrap the tapes and cover from around the 123.hp.com printer.

123.hp.com/setup – Remove the packing materials from the scanner lid.
Pull out the output tray and remove the packing materials from it.
Adjust the paper guides such that it does not crush or bend the papers placed in the tray.
Finally remove the packing material from the ink cartridge slots and 123 hp setup and install the ink cartridges.

HP Printer Troubleshooting Guide

The HP Printer troubleshooting guide contains solutions for all printer related issues. Make sure that your printer is in a proper working condition. Always maintain the printer by cleaning it frequently, for it to be in a good working condition.

Verify if genuine ink cartridges are used for printing.
Clean the printhead using an automated tool.
Make sure that you are using the appropriate paper for a print job.
Check the ink levels to avoid bad quality printouts.
Replace all the empty cartridges with new ones.
Evaluate the results by printing a print quality diagnostic report.
Clean the ink cartridges to improve the quality.
Clean the area in and around the ink nozzles manually.

Disclaimer

We provide independent service and support for all printer processes. We make no warranties or representations of any kind with respect to the products mentioned on the website. We do not associate with any printer manufacturers. While we strive to keep the information contained in this website accurate and updated, it is for reference purpose only.

HP printer not connecting to the computer

HP Printer may not connect to the computer due to various reasons. If you have connected the printer to a wireless network, the printer may lose its connection and go offline if the network is unstable or not available.

Quick steps for resolving the connectivity issue

Download the HP Print and Scan Doctor tool, and install it on your computer.
Diagnose the printer using the tool.
Examine the diagnosed report displayed on the tool and fix the issue as per the instructions.
Reset the printer if the issue persists.
Click Devices and Printers on your Windows operating system and set the printer as default.
Connect the printer to a stable wireless network.
Reinstall the printer driver if the issue remains unsolved.
Update the printer firmware.

Descriptive steps for fixing the connectivity issue

Download the HP Print and Scan Doctor from the manufacturer’s website. Open the downloads folder, run the HPPS.exe file and click Start once the application opens.
Click Yes if a screen prompts you to turn on the printer updates or set the printer as default. If the printer continues to remain offline, follow the steps below.
Switch off the printer and plug the power cord out from the printer’s rear after about 10 seconds. Remove the cord from the printer’s rear. Restart the computer and router connected to the printer.
Connect the power cord back to the printer and turn the printer on if it doesn’t turn on automatically.
Continue with the steps that follow if the printer continues to remain offline. Click Devices and Printers option on your Windows operating system.
Give a right-click on the printer’s name which is active and select the Set as Default Printer option. Try to print.
If the printer still could not be connected, click Programs on the control panel of your computer and uninstall the HP Printer software. Restart the computer.
Click on the link provided on the page to get the latest version of the printer driver. Download the driver and run the setup files. Follow the prompts to complete the installation. Make sure you select the wireless connection type when prompted.
Try to install the most recent version of the printer firmware from the manufacturer’s website. You can also update the printer’s firmware directly from the printer. Tap the HP ePrint icon followed by the Settings option on the control panel.
Select the Product Update or Check Product Updates option. Agree to the terms of the service and enable Web services and set up automatic updates if prompted. Service the printer if the problem is not resolved.