HP Officejet Pro 6978 not printing black issue can arise due to various reasons. The black ink cartridge sometimes may not be seated properly into the cartridge slot during replacement. Carry out the solutions listed below to fix the problem. SOLUTIONS FOR THE HP OFFICEJET PRO 6978 NOT PRINTING BLACK Confirm if the printer is plugged to the wall outlet. Remove all the ink cartridges from your 123.hp.com/ojpro6978 printer. Attempt to perform a hard reset on the printer. Unplug the power cord with the device turned on. Detach the USB cable and wait for about 2-3 minutes. Try to press and hold the Power button for at least 30 seconds. Reconnect the cord, turn on the printer, and insert the cartridges. Take a print of test page to check the issue. GUIDELINES TO FIX HP OFFICEJET PRO 6978 NOT PRINTING BLACK Clean the printhead to clear the clogs on it for restoring the print quality. Make use of an automated tool from the printer control panel to clean the printhead. Cl...
123.HP.COM PRINTER SETUP AND INSTALL GUIDE
How to Setup and Installation?
123.hp.com setup and Printer Installation - Select a strategy to recognize your HP printer model, and then follow the instructions displayed on the screen to open the web page.
How to Scan?
The 123 hp com setup scanning method is used to make a digital duplicate of a document or photo, which can be put aside and then used whenever necessary.
How to Copy?
123.hp.com/setup - The Copy menu on the printer's control board enables the clients to choose the number of documents that need to be duplicated on a plain paper.
How to Connect Wireless Printer?
123 hp setup Wireless Printers - Turn On your printer, computer, and the router; make sure that your system is connected with a working remote web connectivity.
How to Setup HP Printer?
Remove the 123 hp printer from the box and unwrap all the packing covers and tapes on the printer and underneath the scanner lid, paper tray and the ink cartridge slots. Unwrap the tapes and cover from around the 123.hp.com printer.
- 123.hp.com/setup – Remove the packing materials from the scanner lid.
- Pull out the output tray and remove the packing materials from it.
- Adjust the paper guides such that it does not crush or bend the papers placed in the tray.
- Finally remove the packing material from the ink cartridge slots and 123 hp setup and install the ink cartridges.
HP Printer Troubleshooting Guide
The HP Printer troubleshooting guide contains solutions for all printer related issues. Make sure that your printer is in a proper working condition. Always maintain the printer by cleaning it frequently, for it to be in a good working condition.
- Verify if genuine ink cartridges are used for printing.
- Clean the printhead using an automated tool.
- Make sure that you are using the appropriate paper for a print job.
- Check the ink levels to avoid bad quality printouts.
- Replace all the empty cartridges with new ones.
- Evaluate the results by printing a print quality diagnostic report.
- Clean the ink cartridges to improve the quality.
- Clean the area in and around the ink nozzles manually.
Disclaimer
We provide independent service and support for all printer processes. We make no warranties or representations of any kind with respect to the products mentioned on the website. We do not associate with any printer manufacturers. While we strive to keep the information contained in this website accurate and updated, it is for reference purpose only.