Your HP printer may not print anything due to various reason. Perform the basic troubleshooting for your printer and identify the cause for the printer issue. Based on the results of troubleshooting, you can get quick solutions on our website.
Quick steps for resolving the printer issue by resetting the printer
- Turn off the printer and unplug it from the socket.
- Disconnect the power cord from the rear of the printer.
- Wait for 60 seconds until the printer becomes silent.
- Re-connect the power cord on the back side.
- Plug the other end of the power cord directly to the electrical outlet.
- Press the Power button and switch it on.
- Load the input tray with a fresh stack of paper.
- Perform a test print, and the printer might be able to print now.
A complete set of solution for resolving the printer issue
- When a printer stops printing and throws issue, the first step to carry is the basic troubleshooting. Check the connection between your printer and the computer is proper.
- If all the physical connections are proper, rest the printer once and try again. Resetting the printer will resolve most of the printer issue.
- If resetting does not work, check if the printer drivers are up to date. If the drivers are outdated, you need to update or re-install the driver. Visit our website and type your printer’s model number in the search box. You will get the link to download the full-featured driver software.
- Before you re-install the driver, it is important to uninstall the existing driver files from the system.
- After downloading the file, double-click on it and run the setup. The installer will provide you instruction on-screen, follow it and install the driver successfully.
- Set the printer as the default printer, if the issue persists. Open the control panel and select Devices and Printers.
- Identify your printer from the list and right-click on it. Select Set as default printer from the pop-up menu and click Yes when the screen prompts.
- The printer will not print if the paper queue gets stuck. If the failed print jobs remain in the list, the printer may not print. Cancel all the print job and get your printer back to normal and start printing again.
- If your HP printer is not printing even after performing the above tips, you can check the printer for hardware issues. Check if the paper quality, ink cartridge level, and power cables are in proper condition.
- If you cannot resolve the printer issue manually, take your printer to service or contact our support team for immediate assistance.