The HP Officejet 3830 printer stops feeding pages and a Paper Jam, or similar error message gets displayed on its panel. The obstructions or jammed papers must be discarded as soon as possible; else it can cause damage to the Officejet 3830 printer.
Solutions to resolve paper jams in the Officejet 3830 printer
- Find the Power button and press it to switch On the Officejet 3830 printer.
- Place your hands on the sides of the Officejet printer to lift the access door.
- Check if the carriage slides to the center region of the HP printer.
- Wait for the carriage to remain calm.
- Disconnect the electrical cord from your printer and outlet.
- Try moving the carriage manually.
- Remove any papers if found.
- Reconnect the cord between the printer and outlet. Now verify if the paper jam error is resolved.
Instructions to fix paper jams in Officejet 3830 printer
- Reset the printer: Sometimes a paper jam problem can occur even if there are no obstructions inside the printer. In such cases, try resetting the Officejet 3830 printer.
- Turn On the device, if it is not switched On. Do not continue until your Officejet 3830 printer stays silent and calm. Now with the Officejet 3830 printer turned On, detach the electrical cord from the rear.
- Unplug the cord from the wall outlet, strip, or protector. Wait for approximately thirty to forty seconds. Now reattach the electrical cord between the Officejet 3830 printer’s rear and the outlet.
- Make sure not to utilize any extensions for establishing the power connection. If your Officejet 3830 printer does not power On automatically, switch it On by pressing and holding the Power button.
- Do not proceed until the warm-up period completes. Now check if the paper jam error has disappeared from the operation panel of your HP printer.
- Paper jams: Turn Off the Officejet 3830 printer and then remove the power cable from its rear. Unplug the USB cable if present. Discard any sheets of paper that are present in the main input tray.
- Look inside the tray and take any materials such as paper clips or foreign particles out of it. Slide the pick mechanism that is located inside the input tray using your hands and then remove the jammed papers.
- Check if any paper jams are present in the output tray and remove them. Reconnect the power cable to the Officejet printer’s back and outlet, and then verify if the problem has been resolved.
- If the error persists, Power Off your Officejet printer and unplug the power cord. Raise the cartridge access door and gently discard any paper that is present inside the device.
- Lower the cartridge access door and reconnect the power cord to the printer, and then switch it On. Now check if the issue has been rectified.