Epson printer ink cartridges not recognized error occurs due to improper installation of the cartridges in the printer. This error is not related to the driver software or empty cartridges in the printer. Follow the forthcoming steps to solve this issue.
Quick solution for the Cartridge Not Recognized Error
- Check if the supplied cartridges are compatible with the model of your printer.
- Turn on the Epson printer by force pressing its power button.
- Lift the access door of the Epson printer and wait until the carriage settles.
- Remove the cartridges from the printer.
- Check if the protective tapes on the cartridges are peeled off.
- Insert the cartridges into the appropriate slots.
- Close the access door of the Epson printer.
- Perform a print job and check if the issue is solved.
Brief explanation to fix the cartridge not recognized issue
- Power up the printer if it is turned off. Wait until the printer gets idle and remove the cartridges from its slot. Check for any damages or clogs on the cartridges. If the cartridge is dirty, wipe it using a lint-free cloth damp with a glass cleaner solution or distilled water.
- Insert the cartridges back into the appropriate slots. If the problem persists, replace the cartridge with a new one. Unpack the new ink cartridges and insert into the appropriate slots.
- Never touch the ink nozzles and contacts of the cartridge. Epson printer has a series of thin gold plated wire contacts which moves the cartridge chip during the installed.
- Check if the cartridge chip is clean, free from ink smear and debris. Check if the cartridge is properly installed into the appropriate slots.
- Press the cartridge downwards until you hear a click sound. Install a non-OEM cartridge before the old one becomes empty.
- After installing go through the guidelines on the screen to complete the installation. If the problem persists, follow the forthcoming guidelines.
- You have to clear the memory of the Epson printer. Remove the cartridges from the printer. Unplug the power cable from the printer and an electrical outlet.
- Power up the printer and check if the issue is solved. Update the firmware of the Epson printer. Check if the series number of the cartridge and the printer are same.
- Reset the memory of the printer using the related options on the operation panel of the Epson printer. Check the copper banding on the cartridges. Ensure the contact chip of the cartridge communicates with the printer. Make sure the contacts are clean.
- Do not install more than one ink cartridge at a time. The above guidelines may vary depending on the model of your Epson printer.