Usually, error messages like paper won’t feed appear on the computer screen or the printer's control panel. The user can get their problems resolved like paper not feeding, paper jams, scanner error, or corrupted driver by calling our technical expert team.
Solve the paper feed problem by doing these simple steps
- Verify that the paper is not curled or folded and then load it.
- Ensure that there is no blockage inside the tray.
- Very small pieces of paper may be the reason for paper feed issues.
- Ensure that all the papers in the stack are of the same size and type.
- Avoid loading various kinds of paper in the tray.
- The stack of paper should be tapped on a smooth surface to align the edges.
- Try loading the paper again.
Steps explained in detail to solve the paper feed issue.
- The problem of paper feed may arise due to multiple reasons. The reason can be dusty paper rollers or the contaminated ones. The printer should be reset by pressing the Power button to turn the product ON.
- After turning ON the product, disconnect the power cord from the rear of the printer. Wait for at least 15 seconds. Press the Power button to turn ON the product.
- A self-test report has to be printed. Check the state of the paper. Take out the stack of paper from the tray. Check for barriers inside the tray. Tiny papers may also be the reason for the paper feed problems.
- Ensure that all the papers in the stack are of the same size and type. Avoid loading different kinds of paper in the tray. Tap the stack of paper on a smooth surface in order to align the edges. Again load the paper. Try printing the test report.
- The paper pick rollers should be clean. A self-test report should be printed. Do the cleaning of the rollers from the control panel of the printer by following the below steps.
- The Power button should be pressed to turn on the printer. The paper should be taken from the input tray. Press and hold the Power button for 15 seconds and then release it. The printer will make noise for about half a minute.
- Start the ink cleaning process from the printer's control panel. Adjustments should be made with the paper setting in the print driver. Service the printer if the steps above did not work.
- Use a clean white paper in the tray. The paper should be stored in a dry and cool place. If there is some paper present in the photo tray for a certain time, remove and reload it.